Privacy Policy

Rainshore Digital ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at rainshoredigital.com or contact us through any of our channels.

We collect information in the following ways:

Information you provide directly

• Full name and email address submitted through our contact form
• Website URL and project details you choose to share
• Any other information included in your message

Information collected automatically

• Pages visited, time spent, and navigation patterns via Google Analytics
• Mouse movements, clicks, and scroll behavior via Microsoft Clarity
• IP address, browser type, device type, and operating system
• Referring URLs and general geographic location

We use the information we collect to:

• Respond to your inquiry and communicate about your project
• Manage our client relationship using our CRM system
• Understand how visitors use our website and improve the experience
• Analyze user behavior to identify and fix usability issues
• Send relevant follow-up communications related to your inquiry

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Google Analytics

We use Google Analytics to understand website traffic and user behavior. Google Analytics uses cookies to collect anonymized data about your visit. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Microsoft Clarity

We use Microsoft Clarity to record session behavior including mouse movements, clicks, and scrolling. This helps us improve usability. Clarity may use cookies and collect data in accordance with Microsoft's Privacy Statement.

Our website uses cookies — small text files stored on your device — to support analytics and improve your experience. You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain website functionality.

Contact form submissions and associated CRM records are retained for as long as necessary to manage our business relationship with you, or until you request deletion. Analytics data is retained according to the respective platform's default retention settings.

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@rainshoredigital.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us:

• Email: info@rainshoredigital.com
• Phone: +1 (360) 991-3929